Under the current authorization of the Rehabilitation
Act (29USC732 Sec.112, PL 105-220), the Client
Assistance Program has the following authority and
responsibilities:
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Inform and advise clients and applicants of all
available benefits under the Rehabilitation Act. |
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Assist and advocate
for them in their relationships with projects, programs, and
services provided under the Rehabilitation Act, including assistance and advocacy in pursuing legal, administrative, or other appropriate remedies to ensure the protection of their
rights under the Rehabilitation Act, through individual and systemic advocacy.
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Provide information on the available services and
benefits under the Rehabilitation Act
and under Title I of the Americans with Disabilities Act of 1990 (42USC12111 et seq.) to individuals with disabilities in the state, especially with regard to individuals with disabilities who have traditionally been un-served or under-served by vocational rehabilitation programs. |
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Provide assistance and advocacy with respect to
services that are directly related to facilitating
the employment of the individual. |
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Eligibility for CAP: |
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CAP's available scope of services depends on the
individual requesting assistance, as follows: |
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Clients and client applicants of program funded
under the Act are eligible to
receive all available
CAP services. |
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Individuals with disabilities who have an issue
arising under Title I of the
ADA may be eligible for
all available CAP services if the problem is also
connected to a service they are receiving or seeking
from a program funded
under the Act. If not,
these individuals are only eligible to receive
information and referral services about their rights
and services available
under the Act and Title 1 of
the ADA. |
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Individuals with disabilities who are not
clients or client applicants of programs funded
under the Act are eligible to receive only
information and
referral services from CAP regarding
their rights and benefits available
under the Act
and Title I of the ADA. |
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All other individuals in the State are eligible
to receive only information
from CAP about CAP. |
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The
Client Assistance Program may provide the following
assistance or service: |
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Inform and advise
applicants and recipients of all available
services under the
Rehabilitation Act and under Title I
(Employment) of the Americans with Disabilities
Act (ADA). |
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Help
applicants and recipients obtain services funded
under the Rehabilitation Act, whether the
services are provided by the Idaho Department of
Vocational Rehabilitation and Idaho Commission
for the Blind and Visually Impaired, or by any
of their private providers, such as the Idaho
Centers for Independent Living. |
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Investigate
the questions or complaints that applicants and
recipients have
about services provided under the
Rehabilitation Act. |
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Assist
applicants and recipients to resolve problems
they may have with
their
rehabilitation counselor or other providers. |
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Assist
applicants and recipients to appeal decisions
made by counselors or
programs providing rehabilitation
services. |
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Represent
applicants and recipients in administrative,
legal or other
appropriate proceedings when they are not
receiving the treatment, services or rehabilitation
they are entitled to under the Rehabilitation Act. |
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Link
applicants and recipients to other agencies that
may be able to assist
them, including Protection and
Advocacy (P&A) for people with disabilities.
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CAP may assist the following
individuals: |
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Applicants for Vocational Rehabilitation (VR)
services
- individuals who have applied for VR services, but
a final determination of eligibility has not been
made. |
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Applicants or Clients of Independent Living Programs
- individuals who either applied for or are
receiving Independent Living (IL) services. |
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Applicants or Clients of Special Projects (Non-VR)
- individuals who either applied for
or are receiving services from any grantee
authorized by one of the discretionary grant
programs of the Rehabilitation Act. |
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Clients of VR
- individuals who have been determined eligible for
services. |
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Individuals Seeking Information
- on services and benefits under the
Rehabilitation Act and Title I of the Americans
with Disabilities Act. |
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Applicants or Clients of Facilities (Non-VR)
- individuals who have relationships
with any facility that provides rehabilitation
services and is not otherwise classifiable into
any of the five preceding categories. |
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CAP may
assist with the following problems:
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Client/staff conflicts
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Communication related problems
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Information desired
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Non-Rehabilitation Act related problems
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Eligibility/application problems
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Service related problems
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CAP can
assist individuals at any time during the
rehabilitation process:
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When they are interested in applying for services
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During the application process
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When they are receiving services
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When they have finished receiving services
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When they have begun working, but still have
questions or concerns
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The
Rehabilitation Act established certain rights for
individuals seeking or receiving vocational
rehabilitation services, including:
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THE RIGHT
to apply for vocational rehabilitation services.
This includes the right to an evaluation. |
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THE RIGHT
to be provided services without regard to race,
color, sex, age, creed, religion, national origin or
disability. |
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THE RIGHT
to be involved in planning their own rehabilitation
program and to be informed of any changes to the
program. |
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THE RIGHT
to confidentiality. All information obtained by the
vocational rehabilitation counselor can only be used
for the applicant/client’s rehabilitation program.
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THE RIGHT
to appeal a decision made by the vocational
rehabilitation counselor. |
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THE RIGHT
to request assistance and advocacy services from CAP
- the Client Assistance Program. |
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CAP is
authorized in: |
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29
USC §732, P.L. 105-220
Rehabilitation Act of 1973, as amended
(Last amendment and reauthorization: Workforce
Investment Act of 1998) |
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CAP is
administered and regulated by:
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U.S. Department of Education (DOE)
Office of Special Education and Rehabilitation
Services (OSERS)
Rehabilitation Services Administration (RSA)
400 Maryland Avenue, SW,
Room 5017
Washington, D.C. 20202-2800
Phone: (202) 245-7468 |
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Links:
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Rehabilitation Services Administration:
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Client Assistance Program |
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Idaho
State Vocational Rehabilitation |
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www.vr.idaho.org |
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Questions about CAP? Contact Us:
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info@disabilityrightsidaho.org
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